Help with your order

1. How to order
2. How to pay - includes online payment and payment by post.

How to order

Click on the "Add to basket" link next to each product to add it to your shopping basket. Once a product is in your shopping basket you may make adjustments to quantities of items you wish to buy. Your shopping basket may be viewed at any time by selecting "Shopping Basket" from the navigation at the top of each page.

We aim to display the prices and descriptions of our goods clearly and accurately, if you have any uncertainty please contact us.

How to pay

All transactions are conducted in euros.

Online transactions

Go to the shopping basket, and press the "Checkout" button. You will be given the option to pay online where you will be taken to a secure server where you may enter you credit or debit card details securely and confidentially. We accept Visa, Mastercard, Solo, Maestro and Delta. A confirmation email will be sent to you when you have placed a sucessful order.

Our on-line transactions are processed on our behalf by Secure Trading, a specialist on-line payment provider. We have chosen this secure third party so that you (and us) can be confident when making payments on-line. See our security policy for more details.

Payment by post

If you prefer to send a cheque, you may use our on-line shopping basket to generate an order page for you to print and send to us. Send this with your payment to Phoenix Classics, cheques should be made payable to "Phoenix Lines".